Outside the Surf and Sand Hotel

FIX AUTO National Conference 2010
FIX AUTO National Conference Agenda
FIX AUTO National Conference Location
FIX AUTO National Conference Accomodations
FIX AUTO National Conference Registration
FIX AUTO National Conference Optional Activities
FIX AUTO National Conference Pricing
FIX AUTO National Conference Sponsorships

 
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Conference Agenda

Tuesday, September 21st

07:00 AM - 06:00 PM Conference Check-in
10:00 AM - 02:30 PM Pre-Conference Class (includes lunch):  I-CAR Vehicle Technology and Trends for 2010
12:00 PM - 01:00 PM Lunch
01:00 PM - 02:30 PM Information Sessions for FIX Members (Invitation Only):  Email rnavarro@fixauto.com for more information
03:30 PM - 05:00 PM
FIX AUTO Kick-off:        Liz Stein Welcome and Housekeeping
State of FIX: Paul Gange & Erick Bickett
06:00 PM - 08:30 PM Welcome Reception
Dress Code
Meeting and Kick off:  Business Casual
Welcome Reception:  Business Casual

Wednesday, September 22nd

06:00 AM - 08:00 AM Optional Activity: Surf Lessons
06:30 AM - 08:00 AM Breakfast
08:00 AM - 08:30 AM FIX AUTO Welcome Liz Stein
08:30 AM - 09:30 AM Vehicle Trends and Opportunities Tom Kontos ADESA Executive Vice-President, Customer Strategies and Analytics
09:30 AM - 10:00 AM FIX Operations Update Keith McCrone, VP Field Operations FIX AUTO USA
09:00 AM - 01:30 PM Spouse Optional Activity: Wine Tasting & Art Tour
10:00 AM - 10:15 AM Break
10:15 AM - 11:15 AM Market Performance and the FIX AUTO Opportunity Susanna Gotsch, Director, Industry Analyst, CCC Information Systems
1115 AM - 12:15 AM The Mutual Customer Bill Daly, Assistant Vice President, Allstate Insurance
12:15 PM - 01:15 PM Lunch
01:15 PM - 01:45 PM FIX AUTO Update
01:45 PM - 03:15 PM How to Do the Impossible Andy Nulman
03:15 PM Adjourn for the day
03:30 PM Dinner/activities off site at Newport Dunes
Team Building and Beachside Bonfire
Dress Code
Optional Activity:  Surf Lessons - Wear a swim suit
Spouse Optional Activity: Wine Tasting and Art Tour - Casual
Morning to Afternoon General Sessions: Business Casual
Dinner/Activities: Casual (dress comfortably for team building activities)

Thursday, September 23rd

06:30 AM - 08:00 AM Optional Activity: Eco-Kayak Lessons
07:00 AM - 08:30 AM Breakfast
08:30 AM - 01:30 PM Spouse Optional Activity:  Wildlife and Beach Eco-Tour
08:30 AM - 10:00 AM Break-out
State Farm Evaluating Performance - George Avery
Ask the President - Paul Gange
FIX Full Performance Claims Solution - Rich Pannazzo
How to Grow Talent from Within - Enterprise Rent-a-Car
10:00 AM -  10:15 AM Break
10:15 AM - 11:45 AM Break-out
Esurance and FIX AUTO Partnering for Success - Don Finley, Tim Glenn and Dan Tessadri
The FIX AUTO System: Marketing Insurance Dealerships - Keith McCrone
State Farm Evaluating Performance - George Avery
Employee Ownership – A path to success - Ron Kuehn
11:45 AM  Lunch
01:00 PM - 02:30 PM Break-out
How to Make Lean Work for You in Collision Repair Today - Steve Trapp and Chad Ramberg
Rethinking Shop Profits and Labor Hours Through Performance Analysis - John Spoto and Scott Peirce
Ask the President - Paul Gange
How to Convert the Online Customer - Rose Rippey
02:30 PM - 02:45 PM Break
03:00 PM - 04:30 PM Break-out
The FIX AUTO Program Marketing Insurance Agents - Michelle Clark
Shop Succession Plan Roundtable Working through the Challenges to Create Opportunities - TBD
How to Grow Talent from Within - Enterprise Rent-a-Car
Rethinking Shop Profits and Labor Hours Through Performance Analysis - John Spoto and Scott Peirce
06:00 PM FIX AUTO Awards Banquet
Dress Code
Optional Activity - Eco-Kayak Lessons: Please wear shorts and t-shirt *be prepared you may get wet*
Spouse Optional Activity: Wildlife and Beach Eco-Tour Casual
Break outs: Business Casual
Awards Banquet: Semi-formal

Friday, September 24

Conference Check-out

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